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Hiring Assistant Building Manager

January 04, 2018

Join our team! The Family Center is a multi-tenant nonprofit facility, housing 13 nonprofits and serving over 75,000 visitors each year. The Assistant Building Manager, reporting to the Building Manager, will assist with daily operations and maintenance at The Family Center.

Salary range: up to mid $40,000s annual salary

Duties

  • Greet visitors, clients & tenants; to insure they receive appropriate attention for their needs, also assist them in following building policies & procedures. Do this by having a general knowledge of services provided by the agencies including their days & hours of operation.
  • Answer incoming calls and direct them to the appropriate personnel. Schedule conference room usage, building meetings & events on the Outlook conference room calendar for internal & external non-profit use.
  • Monitor all common areas, building perimeter & parking areas when security personnel are not on site or involved in other security incidents, also monitor phone system for emergency alerts such as 911 & phone off the hook, which may indicate other problems.
  • Perform daily routine functions including but not limited to receiving mail or packages that will not fit in mail boxes & forward to the correct tenant, maintain inter-office mail system in the work room, maintain US Postal box for outgoing mail, maintain building & tenant mail boxes, maintain books & shelving in family room, keep all information & direction boards updated, maintain & keep supplies for the fax & copy machines, order restroom & conference room supplies as needed, maintain & sign out all Family Center Laptops, LCD Projectors, White board markers/erasers & cleaning fluids, inspect restrooms, conference rooms & other common areas for damage & cleanliness.
  • Assist with minor maintenance work as requested by tenants when needed on a daily basis (i.e. restroom dispenser issues, spills & clean up in common areas, broken or loose toilet seats, blown light bulbs, sticking locks, squeaky or loose door hinges, door closure adjustments, sliding door problems, fresh air deodorizers, conference room table & chair repair & organizing & so on).
  • Maintain the appearance of all common areas in the facility & grounds area (i.e. conference rooms, hallways, Family room, Break room, vestibule, parking lot & adjoining yard).
  • Maintain the Security Key Card System (i.e. Update keys, review security reports, issue new keys & conduct training of entry/exit procedures, also maintain the security key card system & associated records involved).
  • Maintain keys & door locks for all suites & building access; including records of those in use or any changes made because of changing personnel.
  • Maintain updated Emergency Evacuation Maps for all suites & common areas.
  • Schedule all conference room usage; building meetings & events on the common calendar for internal & external non-profit use.
  • Conduct yearly fire & disaster drills with all tenants to insure everyone is properly trained.
  • Maintain & control thermostats in all areas of the building.
  • Serve on the on call rotation for emergency or security situations.

This description is a general statement of required duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned by the Building Manager.

Qualifications

Education/Certifications/Licensure: High School Diploma required. Additional certifications, licensure, or education in building management (including HVAC, plumbing, electrical, etc.) preferred.

Experience: Minimum 5 years in general maintenance and/or the nonprofit sector.

Special Knowledge, Skills and Abilities:

  • Technical skills: knowledge of maintenance, phone and telecommunication systems, building operations (HVAC, plumbing, building codes, etc.), and building repair.
  • Soft skills: flexibility, multi-tasking, critical thinking, problem solving, communication skills (written and verbal), customer service and people skills with a variety of populations, time management, computer knowledge (specifically with Microsoft Office).

We realize applicants may not have all of the desired knowledge, skills, and abilities, but we are looking for someone who has experience with both the technical skills and the soft skills desired for this position. Additional training will be provided to the candidate, so a willingness to learn is important.

This full-time, 40 hour per week, salaried position will be involved in customer service, tenant relations, monitoring of facilities, maintenance and operations work throughout the facility, handling conflict, and being flexible as the demands of the day change.

Applications will be accepted until the position is filled. Application reviews will begin January 15, 2018. Interested applicants should submit a resume and reference list to Brian Treece. No phone calls please.